Job Responsibilities:
- Direct a multi-disciplinary IT servicing team across core infrastructure, networking, helpdesk support, and digital transformation initiatives.
- Manage vendor and contractor partnerships to execute digital projects on schedule, within budget, and align with technical specifications.
- Serve as technology advisor to senior management and stakeholders on digital transformation initiatives, technology roadmaps, IT strategy, and budgeting.
- Strengthen digital governance, technical documentation, and incident response protocols to ensure system uptime and operational resilience.
- Lead and drive cybersecurity on data protection initiatives to safeguard sensitive data, ensuring full compliance applicable regulations
- Direct enterprise cybersecurity policies and data protection protocols, ensuring total compliance with PDPO regulations for high-volume sensitive data.
- Promote a proactive, innovative, and solutions-oriented digital culture that directly supports society’s mission and long-term sustainability.
Requirements:
- A Degree or higher in Computer Science, Information Technology, Digital Technology, or a related field.
- At least 8 years of relevant IT / Digital experience, preferably in an NGO, social service, or public sector, with a minimum of 3 years in a managerial or supervisory role.
- Proven track record in implementing and maintaining robust system protection services including system modernization, patch management, system monitoring, cybersecurity solutions, business continuity, resilience, backup and disaster recovery, data protection strategies.
- Experience in IT infrastructure and cloud technology (SaaS/PaaS/IaaS/VM hosting on AWS/Azure/AliCloud, Microsoft 365 ecosystem, Microsoft Teams / Google Workspace Collaborative Platform, SharePoint Administration, Active Directory/EntraID, Windows Server/IIS/SQL Server/MySQL, Networking, WiFi, IoT solutions).
- Solid experience in project and vendor management, IT budgeting, Tender/RFQ/RFP preparation & process, and cost optimization.
- Experience in AI adoption, analytics, automation is highly desirable.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
- A strong team player with a positive, can-do attitude, proactive, and a mission-driven mindset committed to service excellence.
- Immediate availability is highly preferred.
Staff Benefits:
- Attractive Remuneration and Promotional Prospect
- Medical insurance (Out-Patient & In-Patient)
- Training Subsidy, Marriage & Newborn Gifts
- Marriage Leave, Family Leave, Bonus Leave, Study Leave, Retirement Leave
- Care for Staff Health & Wellness & Variety of Staff Activities
Please submit application with covering letter, full resume and expected salary to recruit@hkspc.org.
(HKSPC is committed to ensuring the safety and well-being of our children. All applicants must be willing to undergo sexual conviction record check, background checks and child safeguarding screening)
(All information provided will be held in strict confidence and only be used for recruitment related purpose)